Frequently Asked Questions (FAQs)

Meerkats

Here are answers to the most frequently asked questions regarding travel to South Africa. Do I need vaccinations? What are the voltage requirements? What should I pack? And many others.

Health and Safety (7)

Latest Update July 1st, 2020

Go Touch Down is working with all our travelers.

  • Our future travelers can plan for travel anytime in 2021 and 2022.
  • Our current travelers not wanting to travel can contact us to discuss their options.

We know that many of you are concerned about the effects of the COVID-19 and how it may impact your travel to South Africa and Europe. All travelers that were scheduled to travel to South Africa over the past few months have moved their travel dates to 2021. Some clients also contacted their travel insurance company (if applicable) to consider terms and conditions closer to travel departure dates.  We continue to assist each request as they come in. If you are traveling in 2020 and are not sure what the travel restriction will be at that time of travel, you are welcome to contact us to discuss moving your dates to 2021. 

Please note the following important information and note that updates and travel restrictions may change daily. (Keep up to date on a daily basis):

Update on South African Tours:

1.  The South African government announced a travel ban at all the borders. The country is currently in “lock-down”. Everyone to stay at home. The country is currently on level 3 alert. See link for level updates: CLICK HERE

2. The US Travel State Advisory has changed the travel status to “Level 4”

  • Level 4: The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19 See link: CLICK HERE

3. The Canadian Government has issued the following Global Travel Advisory:

  • Avoid non-essential travel outside of Canada until further notice. See link: CLICK HERE

4. The Australian Government has issued the following notice:

  • A ban on all overseas travel. See link: CLICK HERE  

Update on Europe Tours:

Please note currently the European Union has closed its borders to all non-European Union (EU)/European Economic Area (EEA) nationals. The following important information and note that updates and travel restrictions may change weekly. (Stay in touch with us to keep you informed):

1. Update on Hungary. The Department of State has issued a Global Level 4 Health Advisory advising U.S. citizens to avoid all international travel due to the global impact of COVID-19. CLICK HERE

2. Update on Croatia: The Department of State advises U.S. citizens to not travel abroad due to the global impact of COVID-19. Please see the Global Health Alert for more information. CLICK HERE

3. The US Travel State Advisory has a status “Level 4”

  • Level 4: The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19 See link: CLICK HERE

4. The Canadian Government has issued the following Global Travel Advisory:

  • Avoid non-essential travel outside of Canada until further notice. See link: CLICK HERE

“Despite this, the tourism industry remains committed to responding proactively and Go Touch Down Travel and Tours will do everything it can to safeguard travelers and their investments during this uncertain time.” ~ Deon Barnard, Chief Operating Officer

We will be updating our FAQ on our website with regards to current status on COVID-19 and Travel Restriction’s as and when they change.

Emergency phone

If you’re in your hotel room, contact the emergency number provided or the front desk. If you’re out and about, dial 10111 from a landline for the police or 112 from a mobile phone for emergency assistance.

ER24 Emergency Services Vehicle

ER24 EMS is a private, national, emergency medical care service, committed to providing South Africans with efficient, effective emergency response and pre-hospital care. Call 084 124.

Netcare 911 (dial 082 911) offers 24-hour emergency medical assistance.

For ambulance services, dial 10177

Seniors in Cape Town

South Africa, with its excellent infrastructure and modern medical facilities, is an ideal holiday destination for senior travelers.

At Go Touch Down we make sure all our travelers’ needs are met as we provide private, intimate tours.

Airports, shopping centers, and tourist attractions are often geared to assisting senior citizens. For those who cannot walk long distances, wheelchairs or onsite transport can often be arranged.

Glass of Tap Water

South Africa is one of 12 countries in the world where drinking tap water is perfectly safe!  It is also safe to eat fresh fruit, vegetables and salads, and to put ice in your drinks.

Mosquito

The first rule of malaria prevention is that if you don’t get bitten, you will not get malaria. The Female Anopheles Mosquito (the exclusive carrier and culprit) can bite at any time of day but is usually most active at dawn and dusk.

The Kruger National Park is one of the two South African National Parks that are situated in malaria risk areas. The other park is Mapungubwe National Park. It is important to note that the risk of malaria in both of these parks is usually low.  The window identified by the SA Minister of Health for Malaria season is between September and May.

Malaria precautions include the use of prophylaxes and vaccinations in consultation with doctors, the use of repellents on the skin, wearing long-sleeved clothes when outside, keeping window gauzes and doors closed at all times, and ensuring that air-conditioners in the chalets are fully functional.

Please note: With Go Touch Down, only one of our Safari tours visits the Kruger National Park, and only for a one-day excursion between 9 a.m .and 3 p.m. During this excursion you will be in an air-conditioned bus/van for the majority of the time.

 

Wide-eyed Baby Looking at Needle

Here is some general information to help you prepare for your visit to South Africa.

Please be sure to consult with your health practitioner prior to your departure for updated information and for treatment appropriate to your personal health and circumstances.

While not required, the malaria tablet is strongly recommended when visiting the Kruger Park area. Please check with your MD for your particular medicinal needs.

Currently, the only mandatory vaccine is Yellow Fever only for those travelers arriving from a country at risk for yellow fever or in transit for more than 12 hours at an airport in a country at risk for yellow fever.*

Malaria Advice for Travelers

The risk for malaria increases from September and September to May is considered the malaria season. Overall control initiatives have been very successful in the malaria transmission areas. Mostly falciparum malaria is seen. The risk remains low in KwaZulu-Natal and is confined to the very far northern KZN. There is no malaria in the Drakensberg, Hluhluwe and Umfolozi Game Parks and St Lucia areas. The risk of malaria in the Kruger National Park will increase and malaria chemoprophylaxis needs to be considered.

After periods of low rainfall, the risk of malaria at Kruger is low. In any case, it is always wise to take steps to avoid being bitten. The most vulnerable times are between dusk and dawn. People are advised to stay indoors during these periods or cover exposed skin with light clothing or insect repellents. Remember, mosquitoes find ankles quite savory.
Mozambique has year-round malaria and the risks in southern Zambia, Zimbabwe (Victoria Falls) will likewise increase. Measures to reduce mosquito bites (the malaria mosquitoes are most active from sunset to sunrise) are essential and include the application of DEET-containing insect repellents to exposed areas, wearing of long pants and socks and sleeping under a mosquito net.
Any person developing flu-like symptoms 7 to 20 days (or even longer) after being in malaria-risk areas should be tested immediately for malaria until the symptoms clear or an alternative diagnosis is made. It is important to advise medical practitioners that you have been in a malaria-risk area to avoid incorrect diagnosis.

*Should you be entering South Africa via any countries mentioned below, proof of Yellow Fever Vaccination would be required upon entry into South Africa:

  • Angola, Argentina, Benin, Bolivia, Brazil, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Colombia, Guinea-Bissau, Congo, Côte d’Ivoire, Democratic Republic of the Congo, Ecuador, Equatorial Guinea, Ethiopia, French Guyana, Gabon, Gambia, Ghana, Guinea, Guyana, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, Sudan, Suriname, Togo, Trinidad and Tobago, Uganda, United Republic of Tanzania, Venezuela, and Zambia.

Rabies, typhoid, and meningococcal vaccines are not generally recommended for the average tourist. It is essential that travelers are up to date with the standard immunizations.

OTHER VACCINES

Tetanus – Ensure that boosters are up to date

Typhoid – Low risk – vaccine not recommended
Polio – No risk
Measles – Low risk in South African sporadic cases only. Outbreaks in UK and parts of Europe. Vaccine contra-indicated in transplant recipients and immuno-compromised travelers, pregnancy
Here is a link that is worth looking into:
Please be sure to consult with your health practitioner prior to your departure for updated information and for treatment appropriate to your personal health and circumstances.

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